Oct 26, 2020 | Business, Customer Relationships
Public Domain from pixabay Have you ever woke up from a nightmare where your business just kept getting 1-star reviews and no matter what you did, you could not stop them? Ok, maybe not. But even if you don’t have nightmares as I do, (or at least...
Aug 18, 2020 | Business, Customer Relationships
Public Domain from pixabay Being a business owner can sometimes feel like a roller coaster. The highest of highs and at times the lowest of lows. So what does it mean to be a business owner? And is there a difference between being a business owner and an entrepreneur?...
Aug 4, 2020 | Business, Customer Relationships
Public Domain from pixabay I think that like most things all of us in business have over thought the simple. We’ve made obtaining and retaining customers overcomplicated and convoluted. You begin to feel if you don’t have the latest CRM gadget you will not...
Jul 30, 2020 | Business, Customer Relationships
Public Domain from pixabay Yelp is an online review/advertising site that took the internet by storm so many internet years ago. It was the place to find reputable reviews for small local businesses in your community. There was nothing quite like on the internet....
Jun 10, 2020 | Business, Customer Relationships
Public Domain from pixabay Having excellent customer service skills is a must in any industry. For some reason having excellent customer service skills is like the holy grail of business skillsets. Everyone has heard of it, but no one can find it. Now I...
Jun 2, 2020 | Business, Customer Relationships
Public Domain from pixabay Retail Sales and retail salesmen have taken a beating after the Corona Lockdown of 2020. It can be argued that there is no one has taken a greater hit. But that does not mean that retail salesman will not be needed once the lockdown ends. In...
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